Common errors
When something goes wrong¶
| The message says | What to do |
|---|---|
RHUB_BACKEND_URL is not set |
Set the addresses, see Set the addresses, and open a new terminal |
rclone was not found |
Run the install command again, see Install rhub |
Not signed in or The stored sign-in could not be renewed |
Run rhub login |
The backend did not accept your sign-in |
Run rhub login. If the message stays, sign in to the catalogue in your browser once |
Could not reach the backend |
Check your connection. The Resilience Hub answers only on a TU Delft network or through eduVPN |
Invalid value for 'source' or Got unexpected extra argument |
Keep the quotes around the place of the folder and around the title, and check the place of the folder |
| You may not upload to the assay | Check the assay id. If it is right, ask the person who submitted the assay to add you as a creator |
| The credentials expired during the transfer | For an upload, split the dataset. For a download, run the command again with --merge |
| The folder already holds files | Choose a folder that does not exist yet, or add --merge to continue a download |
| The resource does not exist or you may not download it | Check the identifier, then ask the owner of the dataset |
Every command explains itself with --help, for example rhub upload --help.
Questions and feedback¶
Write to the DataXR team at data@cropxr.org. Include the output of rhub --version and rhub whoami, the command you ran, and what the tool printed. Never send a password or a token.