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Common errors

When something goes wrong

The message says What to do
RHUB_BACKEND_URL is not set Set the addresses, see Set the addresses, and open a new terminal
rclone was not found Run the install command again, see Install rhub
Not signed in or The stored sign-in could not be renewed Run rhub login
The backend did not accept your sign-in Run rhub login. If the message stays, sign in to the catalogue in your browser once
Could not reach the backend Check your connection. The Resilience Hub answers only on a TU Delft network or through eduVPN
Invalid value for 'source' or Got unexpected extra argument Keep the quotes around the place of the folder and around the title, and check the place of the folder
You may not upload to the assay Check the assay id. If it is right, ask the person who submitted the assay to add you as a creator
The credentials expired during the transfer For an upload, split the dataset. For a download, run the command again with --merge
The folder already holds files Choose a folder that does not exist yet, or add --merge to continue a download
The resource does not exist or you may not download it Check the identifier, then ask the owner of the dataset

Every command explains itself with --help, for example rhub upload --help.

Questions and feedback

Write to the DataXR team at data@cropxr.org. Include the output of rhub --version and rhub whoami, the command you ran, and what the tool printed. Never send a password or a token.